{"id":11,"date":"2025-05-12T02:49:29","date_gmt":"2025-05-12T02:49:29","guid":{"rendered":"https:\/\/objective-khorana.110-4-45-227.plesk.page\/?page_id=11"},"modified":"2025-08-04T15:28:21","modified_gmt":"2025-08-04T07:28:21","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/manta.my\/index.php\/refund_returns\/","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Terms &amp; Conditions<\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Winning Momentum Sdn Bhd (Company Registration No: 1203054-V)&nbsp;<\/p>\n\n\n\n<p>Effective from: 10 May, 2025<\/p>\n<\/blockquote>\n\n\n\n<p class=\"has-small-font-size\">By making a booking through our online portal, you agree to the following terms and conditions:<\/p>\n\n\n\n<p>1. <strong>Booking Confirmation<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-small-font-size\">A booking is considered confirmed only upon full payment or as per the payment terms stated. All bookings are subject to availability at the time of reservation.<\/li>\n<\/ul>\n\n\n\n<p>2. <strong>Payment &amp; Pricing<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-small-font-size\">All prices are quoted in Malaysian Ringgit (RM) and are inclusive of applicable taxes, unless stated otherwise. Prices may vary depending on demand, seasonality, or promotional offers.&nbsp;<\/li>\n\n\n\n<li class=\"has-small-font-size\">Payment must be made through our secure online system or via authorized representatives.<\/li>\n<\/ul>\n\n\n\n<p>3. <strong>Cancellation &amp; Refund Policy<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-small-font-size\">Cancellations made at least 72 hours before the scheduled trip will receive a full refund.&nbsp;<\/li>\n\n\n\n<li class=\"has-small-font-size\">Cancellations made within 48\u201372 hours before scheduled trip are subject to a 50% cancellation fee.\u00a0<\/li>\n\n\n\n<li class=\"has-small-font-size\">No refunds will be issued for cancellations made less than 48 hours before the trip or for no-shows.&nbsp;<\/li>\n\n\n\n<li class=\"has-small-font-size\">In the event of bad weather or unsafe sea conditions, trips may be postponed or rescheduled. If rescheduling is not possible, a full refund will be provided.<\/li>\n<\/ul>\n\n\n\n<p>4. <strong>Rescheduling<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-small-font-size\">Rescheduling is subject to availability and must be requested at least 48 hours in advance.<\/li>\n<\/ul>\n\n\n\n<p>5. <strong>Weather Policy<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-small-font-size\">The safety of our guests is our top priority. Water activities may be suspended, or the trip rescheduled, in the event of bad weather.&nbsp;<\/li>\n\n\n\n<li class=\"has-small-font-size\">Decisions made by the captain and operations team are final.<\/li>\n<\/ul>\n\n\n\n<p>6. <strong>Liability Waiver<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-small-font-size\">While we maintain high safety and maintenance standards, Winning Momentum Sdn Bhd is not liable for any injury, loss, or damage to personal property during the trip.&nbsp;<\/li>\n\n\n\n<li class=\"has-small-font-size\">Guests participate at their own risk and must comply with all safety protocols and crew instructions.<\/li>\n<\/ul>\n\n\n\n<p>7. <strong>Children &amp; Infants<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-small-font-size\">Children must be accompanied by an adult at all times.&nbsp;<\/li>\n\n\n\n<li class=\"has-small-font-size\">Infants (under 2 years) may join free of charge but must be included in the booking for safety headcount purposes.<\/li>\n<\/ul>\n\n\n\n<p>8. <strong>Conduct<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-small-font-size\">Guests must behave respectfully toward crew and fellow passengers.&nbsp;<\/li>\n\n\n\n<li class=\"has-small-font-size\">The company reserves the right to refuse boarding or remove any guest for inappropriate behaviour, intoxication, or safety concerns.<\/li>\n<\/ul>\n\n\n\n<p>9. <strong>Changes to Itinerary or Vessel<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-small-font-size\">Winning Momentum Sdn Bhd reserves the right to substitute the vessel or amend the itinerary due to weather, safety, or operational needs.<\/li>\n<\/ul>\n\n\n\n<p>10. <strong>Contact Information<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-small-font-size\">For bookings, inquiries, or changes please contact us:<strong> enquiry@manta.my&nbsp;<\/strong> | <strong>+60127337850<\/strong><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Terms &amp; Conditions Winning Momentum Sdn Bhd (Company Registration No: 1203054-V)&nbsp; Effective from: 10 May, 2025 By making a booking through our online portal, you agree to the following terms and conditions: 1. Booking Confirmation&nbsp; 2. Payment &amp; Pricing&nbsp; 3. Cancellation &amp; Refund Policy&nbsp; 4. Rescheduling 5. Weather Policy&nbsp; 6. Liability Waiver&nbsp; 7. Children &amp;&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/manta.my\/index.php\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/manta.my\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/manta.my\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/manta.my\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/manta.my\/index.php\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":0,"href":"https:\/\/manta.my\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"wp:attachment":[{"href":"https:\/\/manta.my\/index.php\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}